Commercial Insurance

Our commercial team provide insurance advice to commercial and professional businesses of all sizes from shops, to large manufacturing risks, and from web site design to property owners.

We recognise that every business, large or small has unique insurance requirements. This is why we tailor our insurance products to suit your business, whilst ensuring we provide you with a first class service. We understand the risk involved within all aspects of commercial business and can provide you with the personalised risk assessment and professional advice to help you understand the risk considerations within your organisation, as well as ensuring you have the right cover in place for the needs of your business.

Private Clients

Our Private Clients team are highly skilled and provide a dedicated service to individuals and families who require diverse and individual insurance requirements.

No two customers are the same and our approach to protecting your home, car and possessions recognises your individuality. Our team work with established insurers to provide flexible solutions. Our strong relationships enable us to deliver cover with the versatility to adapt with your lifestyle.

Cover Features Include:
  • All Risks Buildings and Contents
  • Jewellery and Watches
  • Fine Art and/or Antiques
  • Agreed Values
  • Family Protection Cover (legal expenses, kidnap and ransom, keycare)
  • Identity Fraud
  • Overseas Homes/Let Properties
  • Family Annual Travel
  • Private Motor (from classic vehicles to luxury cars)
  • Family Fleets (from 2 vehicles upwards)
  • Boats and Yachts
  • Horses and Livestock
  • Home Appraisal Visits
  • Superior Claims Service

Specialist Claims Service

Waterfront Insurance Brokers understands that having confidence in the claims procedure outcome is one of the most important aspects to success.

Our Claims Management Team is backed by committed, experienced and qualified Specialist Claim Staff. We will deal with your claim with empathy and understanding and in a prompt and courteous manner. We will provide a high qualify service to reduce the impact a loss may have on your business.

Our strategies and systems are in place to drive the quick and efficient settlement of claims.

We will provide you with help and guidance with your claim:

  • Support in setting up a clear claims procedure and contact
  • Guidance regarding claims reporting triggers and thresholds
  • Review claims intimation and visit site where necessary
  • Notification of the claim to Insurers on relevant policy and ensure the appropriate action is taken
  • Keep you updated regarding coverage of the claim and resolution of any issues Insurers raise
  • Liaise with Loss Adjusters and/or other claims service suppliers
  • Proactive Claims Management
  • Flexible bespoke services where a specific need arises
  • Review Post-Loss recovery
  • Ensure claim is settled fairly and promptly

We can agree a tailored bespoke service to suit your business. Additional services include:

Preferred Loss Adjusters appointment on policies:
  • Pre-loss site visits so the Adjusters understand your business
  • Review business continuity plans
  • Out of hours emergency support - 24/7 contact details provided
  • Pre-loss site visits so the Adjusters understand your business
  • Appointment of a solicitor with unrivalled experience on non-fault motor claims where an injury has occurred